Avenida Dom João II, 50, Edifício Mar Vermelho, 1990-095
This privacy policy explains how MillionFixes Solutions collects, uses, and discloses personal and other information received in connection with the user support services provided to users (the "Services") in accordance with the Terms of Use. By submitting information through our website, email, chat session, providing it to our technicians, or using the Services, you (the "user") agree to the use of this information as outlined in this privacy policy.
MillionFixes Solutions provides user support services to consumers and businesses using web-based tools, software, and telephone support. These tools may include software that enables remote access and control of a user’s computer with their permission. Certain information and permissions are required from users to provide the Services.
Some information is provided directly by the user through forms, phone conversations, or online interactions. Other technical information may be collected through diagnostic tools as part of service delivery.
We may request information that personally identifies users ("personal information") or allows us to contact them. This information is required for registration or service use. Personal data may include name, email address ,postal address and Personal identifier
MillionFixes Solutions uses this information for service notifications, re-registration/renewals, special offers, and customer satisfaction surveys.
If a user registers for the Services, MillionFixes Solutions may collect credit card and other payment information. Payment processing is conducted through third-party gateways to ensure secure transactions.
To provide Services, we may collect information about the user's device, including:
This data helps deliver personalized technical support, update our support tools, and improve service quality.
Upon user request, MillionFixes Solutions technicians may access and control a user’s computer remotely. This process is conducted with the user’s explicit consent, and the user must remain present during remote sessions. Access is strictly limited to resolving technical issues, and security measures are in place to protect confidential information.
Online diagnostic tools may collect technical data about a computer’s condition and software performance. These tools do not collect sensitive personal information such as website history, emails, or passwords.
MillionFixes Solutions may use cookies to enhance user experience. Users can configure their browsers to disable cookies. Log files may be used to analyze trends, administer the website, and track user movements.
MillionFixes Solutions does not sell personal information. However, information may be shared under the following circumstances:
In the event of a business merger, acquisition, or asset transfer, personal data may be transferred under appropriate security measures.
MillionFixes Solutions operates in compliance with the General Data Protection Regulation (GDPR) and Portuguese data protection laws. Personal data may be transferred outside the European Economic Area (EEA) in compliance with applicable regulations.
We employ administrative, technical, and physical safeguards to protect personal data. While we take reasonable security measures, no transmission method is entirely secure, and users provide data at their own risk.
Users have the right to:
Requests for data modification can be submitted via our website.
Our Services are not intended for users under 13 years of age. We do not knowingly collect data from children under 13.
We reserve the right to modify this policy. Significant changes will be communicated through our website. Continued use of Services after changes implies user consent.
For inquiries regarding this privacy policy, users can contact us at: feedback@millionfixes.com.
Avenida Dom João II, 50, Edifício Mar Vermelho, 1990-095
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